JOB DESCRIPTION: Oversees department-wide technology projects. Works with departments to understand user requirements. Proposes technical solutions. Gathers information and provides estimates for project completion. Contacts and manages relations with outside contractors for project completion. Coordinates project from proposal stage through installation. Assists in entire planning and execution of project, with external and internal groups, from the smallest details through reviews, changes and monitoring of progress to project completion and evaluation. Stays abreast of future trends in technology; reads technical periodicals and publications, consults with manufactures and vendors, attends trade shows and seminars, tests equipment, etc. and makes recommendations. Works with manager to formulate plan for professional development. Attends educational in-services as appropriate. Participates in professional activities and organizations to maintain knowledge of current trends, practices, and developments. Collects, organizes, and analyzes data to generate and provide accurate and complete reports for management. Assists with creating, implementing, and maintaining documentation for standards and procedures related to technical and business requirements. Produces reports from databases related to standards, policies, and procedures. Assists in the review and/or implementation of any necessary changes in standards and procedures. Performs other related duties as required.
MINIMUM QUALIFICATIONS: Five years of experience in implementing technical requirements to support business applications OR a bachelor's degree and three years of experience in implementing technical requirements to support business applications.
PHYSICAL REQUIREMENTS (MediumMax 25lbs): up to 25 lbs, 0-33% of the work day (occasionally); 11-25 lbs, 34-66% of the workday (frequently); 01-10 lbs, 67-100% of the workday (constantly); Lifting 25 lbs max; Carrying of objects up to 25 lbs; Occasional to frequent standing & walking, Occasional sitting, Close eye work (computers, typing, reading, writing), Physical demands may vary depending on assigned work area and work tasks.
ENVIRONMENTAL FACTORS: Factors affecting environment conditions may vary depending on the assigned work area and tasks. Environmental exposures include, but are not limited to: Blood-borne pathogen exposure Bio-hazardous waste Chemicals/gases/fumes/vapors Communicable diseases Electrical shock, Floor Surfaces, Hot/Cold Temperatures, Indoor/Outdoor conditions, Latex, Lighting, Patient care/handling injuries, Radiation, Shift work, Travel may be required. Use of personal protective equipment, including respirators, environmental conditions may vary depending on assigned work area and work tasks.
Managed by the Field Services Manager and works under the direction of the Field Services Leads. Provides onsite support in resolving incidents for hardware, software, and printing issues in a Windows domain environment. Provides customer consulting and service request fulfillment for desktop related projects.