JOB DESCRIPTION: ** For use by Emory Temporary Services only ** Supports the mission of the Division of Care Coordination which is to provide safe, effective and timely transitions of care. Assists the social workers with discharge planning tasks, referral management and all other clerical tasks necessary to obtain post acute care services for patients. Communicates with social workers to obtain necessary information to effect timely discharges. Prepares clinical chart data extracted from the medical record for submission of complete referrals to external providers. In addition, Case Management Associate should be comfortable directly interfacing with physicians, nurses and other members of the care team. Must be able to work independently and execute good judgement while adhering to Department guidelines, policies and procedures.
MINIMUM QUALIFICATIONS: High School diploma or equivalent is required. Associate or Bachelor's degree is preferred. At least two years experience in a healthcare setting is required. Knowledge of computer applications necessary. Preference will be given to those with prior experience in discharge planning, utilization review or financial services. Proficiency in medical terminology is preferred. Knowledge of post acute resources such as Nursing Home, Acute Rehab, Home Health, Durable Medical Equipment, etc. Good communication skills with focus on excellent customer service. Skill and ability to handle multiple priorities and deadlines. Ability to work as a member of a team. Skill and ability in Microsoft office applications. Ability to take initiative and follow through.
PHYSICAL REQUIREMENTS (Medium): 20-50 lbs; 0-33% of the work day (occasionally); 11-25 lbs, 34-66% of the workday (frequently); 01-10 lbs, 67-100% of the workday (constantly); Lifting 50 lbs max; Carrying of objects up to 25 lbs; Occasional to frequent standing & walking, Occasional sitting, Close eye work (computers, typing, reading, writing), Physical demands may vary depending on assigned work area and work tasks.
ENVIRONMENTAL FACTORS: Factors affecting environment conditions may vary depending on the assigned work area and tasks. Environmental exposures include, but are not limited to: Blood-borne pathogen exposure Bio-hazardous waste. Chemicals/gases/fumes/vapors Communicable diseases Electrical shock, Floor Surfaces, Hot/Cold Temperatures, Indoor/Outdoor conditions, Latex, Lighting, Patient care/handling injuries, Radiation, Shift work, Travel may be required. Use of personal protective equipment, including respirators, environmental conditions may vary depending on assigned work area and work tasks.