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Director, Workforce Analytics The Director of Workforce Analytics provides strategic leadership for the development, governance, and execution of workforce analytics across Emory Healthcare. This leader is responsible for creating a standardized, enterprise-wide approach to labor benchmarking, productivity measurement, workforce planning, and labor performance analytics to support operational, financial, and clinical excellence. Working collaboratively with Finance, Human Resources, Nursing, Clinical Operations, and executive leadership, the Director transforms workforce data into actionable insights that optimize staffing, improve productivity, enhance employee engagement, and support long-term organizational strategy.

Key Responsibilities Workforce Analytics Strategy

• Develop and execute the enterprise workforce analytics strategy aligned with Emory Healthcare's strategic priorities.
• Build predictive and descriptive analytics to support workforce planning, labor forecasting, recruitment, retention, and productivity improvement.
• Translate complex workforce data into executive-level insights and strategic recommendations.

Labor Benchmark Standardization

• Lead the development and governance of standardized labor benchmarking methodologies across hospitals, ambulatory practices, and corporate functions.
• Establish enterprise definitions for productivity metrics, staffing ratios, worked hours, premium pay, contract labor, and labor efficiency.
• Ensure benchmarking methodologies are consistently applied across the health system.
• Evaluate internal performance against external benchmarks (e.g., Vizient, Premier, Kaufman Hall, AHA, Mercer, Gallagher, etc.).

Productivity & Labor Performance

• Develop enterprise productivity scorecards and labor dashboards.
• Monitor labor expense trends, productivity, overtime, agency utilization, vacancy impacts, and staffing efficiency.
• Partner with operational leaders to identify performance improvement opportunities.
• Support productivity targets while maintaining quality, patient safety, and employee engagement.

Workforce Planning

• Lead long-range workforce planning initiatives using predictive modeling and scenario analysis.
• Evaluate labor demand based on patient volumes, service line growth, seasonality, and strategic initiatives.
• Support capital planning and new program development through workforce impact analyses.

Data Governance & Analytics

• Establish governance for workforce data integrity and metric standardization.
• Partner with IT, HRIS, Finance, and Business Intelligence teams to improve data accessibility and reporting automation.
• Drive adoption of modern analytics tools and visualization platforms.

Executive Partnership

• Serve as the strategic advisor to executive leadership on workforce trends, labor market conditions, and staffing performance.
• Present workforce analytics and recommendations to senior leadership, operational councils, and executive committees.
• Develop executive-level presentations and Board-ready reporting.

Team Leadership

• Build and lead a high-performing workforce analytics team.
• Foster a culture of continuous improvement, innovation, accountability, and collaboration.
• Mentor analysts and managers while promoting analytical rigor and strategic thinking.

Additional Duties as Assigned.

• The duties outlined in the job description are not intended to be exhaustive and may be modified subject to organizational needs.

Travel:

• Travel between Emory operating units and affiliated sites may be required

Work Type:

• Hybrid employee - may split time between working remotely and working in the office.

Minimum Required Qualifications

Education:

• Bachelor's degree in Finance, Business Administration, Healthcare Administration, Human Resources, Industrial Engineering, Data Analytics, Statistics, or related field.

Experience:

• 8 years of progressive leadership experience in workforce analytics, labor productivity, healthcare finance, operational analytics, or business intelligence and experience leading enterprise analytics initiatives within a large integrated health system.

Knowledge, Skills & Abilities:

• Strong understanding of labor management principles, workforce planning, productivity benchmarking, and healthcare operations.
• Demonstrated expertise with business intelligence platforms (Power BI, Tableau, SQL, Epic Cogito, Workday, UKG, or similar).
• Enterprise Workforce Strategy
• Labor Productivity Management
• Workforce Planning & Forecasting
• Predictive Analytics
• Financial & Operational Acumen
• Executive Communication
• Data Governance
• Change Leadership
• Cross-functional Collaboration
• Performance Improvement
• 13. Strategic Decision

Support Success Measures Within the first 12-24 months, the Director will:

• Standardize labor benchmarking methodologies across all Emory Healthcare entities.
• Implement enterprise workforce dashboards with consistent productivity metrics.
• Improve labor productivity visibility for executive and operational leaders.
• Reduce variation in workforce reporting and benchmarking practices.
• Enable data-driven staffing decisions through predictive workforce analytics.
• Establish governance processes ensuring consistent labor metric definitions across the health system.
• Identify sustainable labor savings opportunities while supporting patient quality, workforce engagement, and operational excellence.

Preferred Qualifications:

Education:

• Master's degree (MBA, MHA, MPH, MS Analytics, or related discipline).

Experience:

• Experience working with academic medical centers or integrated delivery networks.

Knowledge, Skills and Abilities

• Lean Six Sigma certification or other process improvement credentials.
• Experience with external labor benchmarking databases and healthcare productivity methodologies.

PHYSICAL REQUIREMENTS (Medium Max 25lbs): up to 25 lbs., 0-33% of the work day (occasionally) Lifting 25 lbs. max; Carrying of objects up to 25 lbs.; Occasional to frequent standing & walking, Occasional sitting, Close eye work (computers, typing, reading, writing), Physical demands may vary depending on assigned work area and work tasks.

ENVIRONMENTAL FACTORS: Factors affecting environmental conditions may vary depending on the assigned work area and tasks. Environmental exposures include but are not limited to: Blood-borne pathogen exposure, Bio-hazardous waste chemicals/gases/fumes/vapors, Communicable diseases, Electrical shock, Floor Surfaces, Hot/Cold Temperatures, Indoor/Outdoor conditions, Latex, Lighting, Patient care/handling injuries, Radiation, Shift work, Travel may be required. Use of personal protective equipment, including respirators, environmental conditions may vary depending on assigned work area and work tasks.

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law.

ACCOMMODATIONS: EHC will provide reasonable accommodation to qualified individuals with disabilities upon request. To request this document in an alternate format or to request a reasonable accommodation, please contact the Office of Leave and Accommodations.  

PHYSICAL REQUIREMENTS: (Medium-Heavy) 36-75 lbs., 0-33% of the work day (occasionally); 20-35 lbs., 34-66% of the workday; (frequently); 10-20 lbs., 67-100% of the workday (constantly); Lifting 75 lbs. max; Carrying of objects up to 35 lbs.; Occasional to frequent standing & walking; Occasional sitting; Close eye work (computers, typing, reading, writing); Physical demands may vary depending on assigned work area and work tasks. 
 
ENVIRONMENTAL FACTORS: Factors affecting environmental conditions may vary depending on the assigned work area and tasks. Environmental exposures include, but are not limited to: Blood-borne pathogen exposure; Bio-hazardous waste Chemicals/gases/fumes/vapors; Communicable diseases; Electrical shock; Floor Surfaces; Hot/Cold Temperatures; Indoor/Outdoor conditions; Latex; Lighting; Patient care/handling injuries; Radiation; Shift work; Travel may be required; Use of personal protective equipment, including respirators; environmental conditions may vary depending on assigned work area and work tasks.