Job Summary

The Staffing Coordinator ensures the right caregiver is in the right place at the right time, directing communication to the appropriate escalation point. This role ensures all clinical nursing units are adequately staffed by assigning available staffing resources across care areas according to patient census and approved staffing guidelines, while maximizing the delivery of safe, quality care and minimizing the cost of patient care services.

Key Responsibilities

• Provide continuous monitoring of staff resources using computerized scheduling software, unit requests, and feedback from Unit Directors, Charge Nurses, and Administrative Supervisors
• Participate in bed meeting huddles each shift to understand staffing needs
• Prepare, troubleshoot, and resolve daily and future staffing/scheduling matters to maintain staffing guidelines
• Plan, organize, and prioritize tasks and schedules to meet critical deadlines in a fast-paced environment
• Collaborate with Unit Directors, Administrative Nursing Supervisors (or designees), and Charge Nurses to maintain schedule coordination for each unit/department
• Prepare and distribute reports for analysis of productivity, overtime, sick leave, unscheduled call-ins, and low census
• Communicate staffing issues to appropriate Leadership
• Work with the Nursing Supervisor and/or Unit Director/Charge Nurse to adjust staffing according to pre-determined guidelines
• Work continuously with available staff to fill open shifts and balance existing work schedules
• Receive and log telephone calls from staff unable to fulfill staffing commitments; record and communicate information to appropriate parties in a timely manner
• Work with available contingency staff and Managers to fill staffing vacancies
• Serve as super user for scheduling software; assist unit staff with software-based issues
• Assist with orientation of new Scheduling staff members on software
• Ensure hospital staff shift assignments are accurately captured in the hospital's staff scheduling system
• Utilize down-time procedures appropriately
• Perform other duties as assigned or needed

Communication Skills

• Demonstrates effective communication skills and the ability to work with others to support patient care units/departments

MINIMUM QUALIFICATIONS: High school diploma or GED equivalent required. College Degree in healthcare or business preferred. Experience in a hospital environment and in clinical service support functions required. Must have experience with computers with high degree of accuracy. Applies effective problem-solving skills Prioritize and multi-task in a fast paced environment and demonstrate a sense of urgency as appropriate. Ability to pay attention to details resulting in thorough follow through. Two years of staffing experience preferred.

Emory is an equal opportunity employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law.

Emory Healthcare is committed to providing reasonable accommodations to qualified individuals with disabilities upon request. Please contact Emory Healthcare’s Human Resources at careers@emoryhealthcare.org. Please note that one week's advance notice is preferred.