The Procurement Manager is responsible for leading a team that executes the day-to-day purchasing activities necessary to support healthcare operations. This role oversees tactical procurement functions, including purchase order management, operational supplier relationships, issue resolution, process compliance, and purchasing workflow efficiency.
The Procurement Manager supervises and develops a team of buyers, manages workload distribution, monitors purchasing performance, and ensures procurement activities are completed accurately, efficiently, and in accordance with organizational policies and applicable healthcare regulatory requirements.
This position collaborates closely with clinical departments, finance, inventory management, suppliers, and other internal stakeholders to support operational needs, resolve purchasing challenges, and identify opportunities for cost savings and process improvement.
The role plays a critical part in ensuring the availability of goods and services while promoting procurement compliance, operational excellence, and supplier accountability.
Team Leadership and Development
- Supervise, mentor, and develop a team of buyers responsible for purchasing activities
- Foster a culture of accountability, customer service, continuous improvement, and high performance
- Conduct performance evaluations, provide coaching and feedback, and identify professional development opportunities
- Manage workload distribution and allocate resources effectively to meet operational demands
- Provide guidance on purchasing issues, supplier concerns, workflow priorities, and procurement policy requirements
Procurement Operations
- Oversee purchase order execution to ensure accuracy, compliance, and timely delivery of goods and services
- Manage supplier relationships for routine purchasing activities, addressing performance concerns and ensuring compliance with contractual obligations
- Identify and support cost-reduction opportunities through negotiations, volume discounts, alternative sourcing strategies, and adherence to procurement processes
- Ensure purchasing activities effectively support the operational needs of clinical and administrative departments
- Review purchasing trends and supplier performance data to improve service levels, value, and operational efficiency
Process Improvement and Compliance
- Ensure adherence to procurement policies, procedures, internal controls, and applicable healthcare regulatory requirements
- Identify process bottlenecks and implement solutions to improve purchasing workflows
- Collaborate with clinical departments, finance, inventory management, and other stakeholders to align procurement processes with organizational objectives
- Promote standardized purchasing practices and consistent application of procurement policies
- Recommend and implement process improvements that enhance service delivery, reduce errors, and improve cycle times
Reporting and Analytics
- Monitor key performance indicators (KPIs), including purchase order cycle times, supplier performance, cost savings, and purchasing activity volume
- Prepare and present reports related to purchasing activities, spend analysis, supplier performance, and team productivity
- Analyze data to identify trends, savings opportunities, operational risks, and performance improvement initiatives
- Provide leadership with recommendations and insights to support procurement and operational decision-making
Issue Resolution and Stakeholder Support
- Serve as the escalation point for complex purchasing issues, supplier disputes, urgent supply requests, and operational concerns
- Resolve discrepancies involving pricing, delivery, order accuracy, and product or service quality
- Partner with suppliers and internal stakeholders to ensure timely issue resolution and minimize operational disruptions
- Communicate effectively with departments, leadership, and vendors to maintain alignment, transparency, and accountability
Additional Responsibilities
- Perform other duties and special projects as assigned
Minimum Qualifications
- Bachelor's degree in Supply Chain Management, Procurement, Business Administration, Healthcare Administration, or a related field
- Minimum of five (5) years of experience in procurement, purchasing, supply chain, vendor management, or business operations
- Minimum of two (2) years of experience in a supervisory, team lead, management, or procurement operations leadership role
Knowledge, Skills, and Abilities
- Strong knowledge of tactical procurement processes, purchasing workflows, contract execution, and supplier management
- Advanced proficiency with ERP systems, procurement platforms, and related business applications
- Excellent negotiation, communication, and interpersonal skills
- Strong analytical, critical thinking, and problem-solving abilities
- Demonstrated ability to supervise, coach, and develop team members
- Ability to prioritize competing demands and manage purchasing activities in a fast-paced environment
- Experience managing supplier performance and resolving purchasing-related issues
- Ability to collaborate effectively with cross-functional stakeholders, including clinical, financial, and operational teams
- Strong reporting and data analysis skills with the ability to monitor performance metrics and communicate results
- Knowledge of procurement compliance requirements, internal controls, and applicable regulations
Preferred Qualifications
- Master's degree in Supply Chain Management, Procurement, Business Administration, Healthcare Administration, or a related field
- Five (5) or more years of progressive procurement, purchasing operations, supply chain, vendor management, or business operations experience
- Five (5) or more years of management or supervisory experience
- Experience leading purchasing teams within a healthcare system, academic medical center, or other complex procurement environment
Knowledge, Skills, and Abilities
- Understanding of healthcare supply chain operations and regulatory requirements
- Proven ability to lead, motivate, and develop high-performing teams
- Experience identifying and implementing cost savings initiatives through supplier negotiations, sourcing strategies, and spend management
- Experience with spend analytics, procurement KPI reporting, and supplier performance measurement
- Demonstrated success leading process improvement and operational excellence initiatives
Work Environment
- Hybrid work arrangement requiring a combination of remote and on-site work
- Occasional travel required, estimated at less than 10%
PHYSICAL REQUIREMENTS (Medium - Max 25 lbs.) Up to 25 lbs., 0-33% of the workday occasionally; lifting and carrying objects up to 25 lbs.; occasional standing and walking; occasional sitting; close eye work, including computers, typing, reading, and writing. Physical demands may vary depending on assigned work area and tasks.
ENVIRONMENTAL FACTORS Environmental conditions may vary depending on assigned work area and business needs. Work may involve exposure to office environments, computer workstations, shared workspaces, warehouse or logistics areas, and standard business operations settings. Travel between healthcare facilities or administrative locations may be required. Use of personal protective equipment may be required depending on assigned work area or operational conditions.