Manager, Business Operations
- Division
- Emory Univ Hosp-Midtown
- Campus Location
- Atlanta, GA, 30308
- Campus Location
- US-GA-Atlanta
- Department
- EHM Nursing Administration
- Job Type
- Regular Full-Time
- Job Number
- 165651
- Job Category
- Business Operations
- Schedule
- 8a-4:30p
- Standard Hours
- 40 Hours
- Hourly Minimum
- USD $41.28/Hr.
- Hourly Midpoint
- USD $50.30/Hr.
Overview
Be inspired. Be valued. Belong.
At Emory Healthcare we fuel your professional journey with better benefits, valuable resources, ongoing mentorship and leadership programs for all types of jobs, and a supportive environment that enables you to reach new heights in your career and be what you want to be. We provide:
- Comprehensive health benefits that start day 1
- Student Loan Repayment Assistance & Reimbursement Programs
- Family-focused benefits
- Wellness incentives
- Ongoing mentorship, development, leadership programs...and more
Description
Overview
Supports the day-to-day operations of a defined area within a Section of The Emory Clinic. Coordinates activities to maintain an effective operating environment, ensures compliance with policies and regulatory guidelines, and partners with leadership to improve operational efficiency, patient satisfaction, and cost-effective care delivery.
Key Responsibilities
Operations Management
- Support daily operations of an assigned Section to ensure efficiency and effectiveness
- Coordinate workflows and activities to maintain a productive clinical environment
- Ensure compliance with organizational policies, procedures, and regulatory requirements
- Partner with Section leadership to enhance operational efficiencies and patient satisfaction
- Contribute to achieving performance targets and financial goals
- Evaluate operations and recommend process improvements
- Perform other related duties as assigned
Equipment & Supplies Management
- Coordinate purchasing of medical and office supplies and capital equipment
- Maintain inventory systems to ensure appropriate supply levels
- Oversee maintenance programs for office and medical equipment to ensure proper functionality and timely repairs
Patient Care & Advocacy
- Support daily operations to ensure delivery of high-quality patient care
- Communicate effectively with patients, families, and physicians as needed
- Implement initiatives to improve patient satisfaction
Reporting & Data Management
- Prepare operational reports and analyses to track progress, identify trends, and recommend improvements
- Ensure timely, accurate submission of billing information to maximize reimbursement
- Research disallowance reports and identify unusual trends or practices
- Maintain current knowledge of coding and insurance practices
- Collaborate with internal departments to update, revise, or remove ineffective or outdated codes and charges
Professional Development
- Partner with leadership to develop and execute a professional development plan
- Participate in education and training opportunities
- Stay current on industry trends, practices, and developments through professional engagement
MINIMUM QUALIFICATIONS: Bachelor's degree required. 2-4 years healthcare, business, or administrative experience required; preferably in an ambulatory setting. A Master's degree in related field may be substituted for 2 years of experience OR Graduation from the Operations Development Program (ODP). Other equivalent combination of relevant education and/or experience may be considered. Master's degree or EHC administrative fellowship in lieu of experience.
PHYSICAL REQUIREMENTS: 1-10 lbs 0-33% of the work day (occasionally), negligible 34-66% of the workday (frequently), negligible 67-100% of the workday (constantly). Lifting 10 lbs max, carrying of small articles such as dockets, ledgers, files, small tools, occasional standing & walking, frequent sitting, close eye work (computers, typing, reading, writing), Physical demands may vary depending on assigned work area and work tasks.
ENVIRONMENTAL FACTORS: Factors affecting environment conditions may vary depending on the assigned work area and tasks. Environmental exposures include, but are not limited to: Blood-borne pathogen exposure, Bio-hazardous waste. chemicals/gases/fumes/vapors, communicable diseases, electrical shock, floor surfaces, hot/cold temperatures, indoor/outdoor conditions, latex, lighting patient care/handling injuries, radiation, shift work, travel may be required, use of personal protective equipment, including respirators, environmental conditions may vary depending on assigned work area and work task.
Additional Details
Emory is an equal opportunity employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law.
Emory Healthcare is committed to providing reasonable accommodations to qualified individuals with disabilities upon request. Please contact Emory Healthcare’s Human Resources at careers@emoryhealthcare.org. Please note that one week's advance notice is preferred.
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