We are looking for a working Manager role that extends beyond infrastructure and operating system support to include hands‑on leadership of enterprise application engineering, Salesforce and MuleSoft‑based system integration, and DevOps delivery. The role requires a leader who can directly contribute to and oversee API‑driven integrations, cloud‑based applications, and CI/CD pipelines, while ensuring production readiness, operational stability, and alignment with enterprise architecture and security standards. The ideal candidate combines hands on engineering, people leadership, architectural judgment, and active technical leadership in a complex, mission‑critical environment. Please reference our preferred qualifications summary below to learn core skills being sought for this opening.
RESPONSIBILITIES:
Hands-On Engineering (@50%):
API & Integration Engineering: Design, develop, and implement complex MuleSoft-based integration solutions using Anypoint Platform (Design Center, API Manager, Runtime Manager), ensuring API-led connectivity and reusability.
Salesforce Engineering: Act as a hands-on expert for Salesforce production support, customization, and integration, handling data mapping, transformation, and complex troubleshooting.
Cloud-Native Development: Lead full-stack development projects using Java and containerization technologies (Docker, Kubernetes) to build, deploy, and support scalable cloud applications.
People Management & Leadership (@20%):
Team Leadership: Lead and mentor a team of application engineers, developers, and integration specialists, fostering a culture of technical excellence, accountability, and continuous learning, weekly touch points with team members and leadership, etc.
Resource Management: Hire, onboard, and develop top talent; conduct performance reviews, set goals, and manage workload/capacity.
Cross-Functional Collaboration: Partner with security, infrastructure, and business stakeholders to align application delivery with business requirements and security standards.
DevOps & Production Operations (@10%):
CI/CD Pipeline Management: Oversight over DevOps/CI-CD pipelines (Git, Maven) that are utilized to automate build, test, and deployment processes, increasing release frequency and reliability.
Production Readiness & Stability: Ensure 24x7 operational stability of all integrated platforms, managing incident resolution, monitoring, alerting, and logging (Observability Platforms).
System Modernization: Drive initiatives to modernize legacy application integration points into cloud-native, API-driven architectures.
Technical Leadership (@10%):
Oversight: Serve as a champion of improvement -- our team has an established charter, standards of documentation, standards for deployments, standards for integration, standards for nomenclature, and many other documented SOPs in place that are followed. This individual will add Mulesoft standards.
Cloud-Native Development: Lead full-stack development projects using Java and containerization technologies (Docker, Kubernetes) to build, deploy, and support scalable cloud applications.
Technical Architecture: Partner with architects to define and enforce technical standards, best practices for REST/SOAP/GraphQL web services, and data transformation techniques (XML/JSON).
Strategic Planning & Governance (@10%):
Technical Roadmap: Evolve technology capabilities to improve scalability, reliability, and delivery speed, contributing to long-term architectural strategy. Manage roadmap documentation.
Operational Excellence: Implement, monitor, and report on key performance metrics (KPIs) to optimize resource utilization and maximize team effectiveness.
PREFERRED QUALIFICATIONS:
Bonus Material:
- MuleSoft certification(s) or advanced Salesforce integration experience.
- Experience supporting healthcare systems and integrations (e.g., Epic).
- Familiarity with observability platforms (monitoring, logging, alerting).
- Background transitioning from senior engineer or architect into management.
- Experience modernizing legacy applications or integrations into cloud‑based architectures.
MINIMUM QUALIFICATIONS:
A bachelor's degree in computer science.
Seven years of experience which includes designing and implementing highly complex systems on multiple platforms.
A knowledge of and experience with a highly reliable, mission-critical, geographically dispersed production environment.
PHYSICAL REQUIREMENTS (MediumMax 25lbs): up to 25 lbs, 0-33% of the work day (occasionally); 11-25 lbs, 34-66% of the workday (frequently); 01-10 lbs, 67-100% of the workday (constantly); Lifting 25 lbs max; Carrying of objects up to 25 lbs; Occasional to frequent standing & walking, Occasional sitting, Close eye work (computers, typing, reading, writing), Physical demands may vary depending on assigned work area and work tasks.
ENVIRONMENTAL FACTORS: Factors affecting environment conditions may vary depending on the assigned work area and tasks. Environmental exposures include, but are not limited to: Blood-borne pathogen exposure Bio-hazardous waste Chemicals/gases/fumes/vapors Communicable diseases Electrical shock, Floor Surfaces, Hot/Cold Temperatures, Indoor/Outdoor conditions, Latex, Lighting, Patient care/handling injuries, Radiation, Shift work, Travel may be required. Use of personal protective equipment, including respirators, environmental conditions may vary depending on assigned work area and work tasks.