Be inspired.  Be rewarded. Belong. At Emory Healthcare. 

At Emory Healthcare we fuel your professional journey with better benefits, valuable resources, ongoing mentorship and leadership programs for all types of jobs, and a supportive environment that enables you to reach new heights in your career and be what you want to be.  We provide: 

• Comprehensive health benefits that start day 1 
• Student Loan Repayment Assistance & Reimbursement Programs 
• Family-focused benefits  
• Wellness incentives 
• Ongoing mentorship, development, and leadership programs  
• And more  

Work Location: Atlanta, GA

We are seeking an experienced Senior Manager, Analytics & Insights to lead the development and execution of enterprise analytics strategies that inform marketing effectiveness, customer engagement, and business growth at Emory Healthcare.

This role manages a team of analysts supporting multiple healthcare service lines and marketing performance functions, ensuring the delivery of high-quality, consistent insights across the organization.

The Senior Manager will drive strategic reporting and advanced analytics across marketing and digital platforms, partnering with CRM, content, strategy, and executive leadership to support data-driven decision-making.

• Team Leadership & Development:
  • Manage, mentor, and develop a team of analysts supporting multiple service lines and marketing functions, fostering accountability, skill development, and high performance
  • Encourage a culture of curiosity, innovation, and continuous learning through adoption of new methodologies, tools, and best practices
• Analytics Strategy & Operations:
  • Oversee workload prioritization and project execution to ensure timely and impactful analytics deliverables for stakeholders across the enterprise
  • Establish standards and frameworks for analysis, data governance, and reporting consistency across analyst roles and business units
• Data Analysis & Insights Development:
  • Lead the collection, analysis, and interpretation of marketing, patient, and customer data to support strategic decision-making
  • Oversee methodologies to analyze consumer journeys, engagement funnels, and operational efficiency
• Reporting & Visualization:
  • Develop executive-level dashboards, ROI/ROAS analyses, and data-driven presentations that inform resource planning and campaign performance
  • Present complex data findings in a clear, compelling manner through effective storytelling and data visualization
• Analytics Infrastructure & Integration:
  • Guide analytics infrastructure efforts across performance platforms, including Salesforce CRM, web analytics, social media, and content platforms
  • Collaborate with technical and operational teams to ensure data integration, accuracy, and scalability
• Business Partnership & Strategic Alignment:
  • Partner with business stakeholders to define problems and deliver data-driven recommendations that drive consumer engagement and conversion
  • Integrate insights across business units, including Strategic Planning and Finance, to ensure alignment with enterprise goals and metrics
• Innovation & Advanced Analytics:
  • Identify and execute innovative analytics approaches to uncover growth opportunities and elevate marketing strategy and performance
• Vendor & Data Management:
  • Manage data vendors, tools, and processes to ensure data quality, compliance, and effective harmonization across platforms
  • Additional Duties as Assigned
  • Travel: Occasional Travel to Emory Healthcare Locations
  • Work Type: Hybrid employee - splits time between working remotely and working in the office

MINIMUM REQUIRED QUALIFICATIONS: 

• Education - Bachelor's degree in analytics, statistics, data science, business, economics, marketing, or related field. Degree not required
• Experience - Minimum of 7 years of experience in analytics, business intelligence, or data-focused roles, including at least 3 years of people management experience

Knowledge, skills, and abilities (required):

• Strong expertise in data analysis, forecasting, and insight generation
• Proven ability to translate complex quantitative and qualitative data into actionable insights
• Experience developing executive-level reporting, dashboards, and performance analyses
• Strong storytelling and data visualization skills 
• Excellent communication and stakeholder engagement abilities
• Demonstrated success in cross-functional collaboration and project management
• Experience with data governance, privacy, and regulatory compliance

Preferred Qualifications: 

• Education - Master's degree in analytics, data science, business, economics, marketing, or related field
• Experience - Experience within healthcare or other highly regulated industries

Knowledge, skills, and ability requirements (preferred):

• Proficiency with analytics and BI platforms such as Tableau, Power BI, and similar tools
• Experience in customer journey analytics, segmentation, and forecast modeling
• Financial modeling capabilities and marketing ROI tracking experience 
• Experience with qualitative and quantitative research methodologies
• Additional certifications such as PMP, Six Sigma, CSPO, or similar credentials

JOIN OUR TEAM TODAY! Emory Healthcare (EHC), part of Emory University (EUV), is the most comprehensive academic health system in Georgia and the first and only in Georgia with a Magnet® designated ambulatory practice. We are made up of 11 hospitals-4 Magnet® designated, the Emory Clinic, and more than 425 provider locations. The Emory Healthcare Network, established in 2011, is the largest clinically integrated network in Georgia, with more than 3,450 physicians concentrating in 70 different subspecialties. 

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law.

ACCOMMODATIONS: EHC will provide reasonable accommodation to qualified individuals with disabilities upon request. To request this document in an alternate format or to request a reasonable accommodation, please contact the Office of Leave and Accommodations.  

PHYSICAL REQUIREMENTS: (Medium-Heavy) 36-75 lbs., 0-33% of the work day (occasionally); 20-35 lbs., 34-66% of the workday; (frequently); 10-20 lbs., 67-100% of the workday (constantly); Lifting 75 lbs. max; Carrying of objects up to 35 lbs.; Occasional to frequent standing & walking; Occasional sitting; Close eye work (computers, typing, reading, writing); Physical demands may vary depending on assigned work area and work tasks. 
 
ENVIRONMENTAL FACTORS: Factors affecting environmental conditions may vary depending on the assigned work area and tasks. Environmental exposures include, but are not limited to: Blood-borne pathogen exposure; Bio-hazardous waste Chemicals/gases/fumes/vapors; Communicable diseases; Electrical shock; Floor Surfaces; Hot/Cold Temperatures; Indoor/Outdoor conditions; Latex; Lighting; Patient care/handling injuries; Radiation; Shift work; Travel may be required; Use of personal protective equipment, including respirators; environmental conditions may vary depending on assigned work area and work tasks.