Overview:
The Workforce Compliance Liaison serves as a strategic liaison between HR Operations, Workforce Compliance, and business units to ensure consistent application of compliance standards across the organization.
This role functions as a trusted advisor to HR Business Partners, Talent Acquisition, and other internal HR teams, providing expert guidance on compliance-related matters.
Key responsibilities include:
- Advancing risk mitigation strategies, harmonizing policies, and fostering continuous improvement in workforce compliance practices.
- The liaison is also responsible for designing, implementing, and maintaining robust compliance programs that align with organizational goals as well as regulatory and statutory requirements.
Collaboration, Compliance Strategy & Execution:
- Lead workforce compliance initiatives across departments and systems.
- Standardize credentialing and standards compliance protocols to ensure consistency and regulatory adherence.
- Develop and implement compliance frameworks that support organizational goals.
- Provide strategic guidance on compliance related workflows, compliance risks, and policy alignment.
- Facilitate collaboration and decision-making across functional areas.
Regulatory Compliance, Accreditation and Risk Management:
- Ensure workforce compliance activities meet federal, state, and healthcare-specific regulations (e.g., Joint Commission, CMS).
- Support audit readiness, documentation, and accreditation efforts.
- Monitor regulatory updates and assess organizational impact.
- Develop dashboards, risk assessments, and compliance metrics to monitor performance.
- Identify gaps and recommend corrective actions to leadership.
- Present insights and trends to inform strategic decision-making.
Policy Harmonization & Governance:
- Review and reconcile workforce compliance policies across departments.
- Draft unified procedures, SOPs, and training materials.
- Support the implementation and enforcement of workforce compliance policies and procedures, ensuring alignment with legal and healthcare standards.
Change Management & Stakeholder Training:
- Design and deliver training programs on compliance workflows, systems, and expectations.
- Lead change management efforts to promote adoption and minimize disruption.
- Communicate compliance priorities and updates across the organization.
- Participate in special projects related to workforce compliance, risk mitigation, process improvement, and statutory and regulatory readiness.
Minimum Requirements:
- Education: Bachelors degree in Human Resources, Healthcare Administration, Public Health, Business, or related field
- Experience: Four (4) years progressive experience in human resources, healthcare compliance, auditing or regulatory affairs or healthcare related experience in workforce compliance, records management, auditing or statutory and regulatory compliance; OR in lieu of Bachelors degree, 8 total years of relevant experience.
- Minimum Skills:
- Proficiency in HRIS systems and data auditing tools
- Proven experience in process integration, compliance, strategy and HR best practices.
- Ability to interpret and apply federal, state, and internal HR policies to workforce compliance.
- Knowledge of employment law, healthcare regulations, and accreditation standards (e.g., Joint Commission, CMS).
- Exceptional analytical, organizational, and communication skills.
- Experience supporting organizational change and system transitions.
- Proven ability to define objectives, establish priorities, and manage multiple assignments within defined procedures and deadlines.
- Excellent communication, project management, and stakeholder engagement skills
- HR Service Delivery Consultant or HR Business Partner Preferred Qualificiations
- Completion of specialized training in human resources, healthcare regulations, HRIS systems, or compliance auditing.
- Certification in HR (Professional in Human Resources PHR or Society for Human Resource Management Certified Professional - SHRM-CP) or Healthcare Compliance (CHC) or Healthcare Quality (Certified Professional in Healthcare Quality CPHQ).
- Demonstrated knowledge and prior experience in HR compliance and/or quality improvement within healthcare.
- Experience in multi-site healthcare systems.
- Advanced skills in HRIS platforms (Workday, Lawson, PeopleSoft), Excel, and compliance tracking tools.