Be inspired. Be valued. Belong.  At Emory Healthcare 

At Emory Healthcare we fuel your professional journey with better benefits, valuable resources, ongoing mentorship and leadership programs for all types of jobs, and a supportive environment that enables you to reach new heights in your career and be what you want to be.  We provide:  

•  Comprehensive health benefits that start day 1  

• Student Loan Repayment Assistance & Reimbursement Programs  

• Family-focused benefits  

• Wellness incentives 

• Ongoing mentorship, development, leadership programs 

• And more 

RESPONSIBILITIES:

• Obtains demographic and insurance information for preregistration/registration on all patients.
• Identifies patients who require early financial counseling intervention.
• Collects on self pay accounts, co-pay and deductibles.
• Documents financial arrangements.
• Maintains thorough understanding of insurance, registration, scheduling, referrals, authorizations, and account follow-up.
• Schedules procedures/follow up appointments in General Patient Registration Millennium Scheduling.
• Completes demographic and insurance. Provides patients with exam information.
• Familiar with Advance Beneficiary Notice, precertification, ICD-9 coding, Medical Terminology.
• Maintains knowledge and is familiar with HealthQuest, Global Patient Registration (GPR), IDX Scheduling, Millennium, chosen Hospital Estimation Tool, and other systems utilized by Patient Access. 
  
  

MINIMUM QUALIFICATIONS:

• High school diploma or equivalent.
• Must have at least 2 years healthcare related or customer service experience.
• Knowledge of Medicare, Medicaid, and other commercial payers (HMO, PPO) preferred. CHAA (Certified Patient Access Associate) CPAR (Certified Patient Account Representative) and/or CFC (Certified Financial Counselor) preferred.
• Associate's, Bachelor's or Master's degree may be accepted in lieu of certification requirements or experience.
• Typing skills with a minimum of 35 wpm and good communication skills.
  
  
  

Emory is an equal opportunity employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law.

Emory Healthcare is committed to providing reasonable accommodations to qualified individuals with disabilities upon request. Please contact Emory Healthcare’s Human Resources at careers@emoryhealthcare.org. Please note that one week's advance notice is preferred.