Be inspired.  Be rewarded. Belong. At Emory Healthcare. 

At Emory Healthcare we fuel your professional journey with better benefits, valuable resources, ongoing mentorship and leadership programs for all types of jobs, and a supportive environment that enables you to reach new heights in your career and be what you want to be.  We provide: 

• Comprehensive health benefits that start day 1 
• Student Loan Repayment Assistance & Reimbursement Programs 
• Family-focused benefits  
• Wellness incentives 
• Ongoing mentorship, development, and leadership programs  
• And more 

OVER VIEW:

We're seeking a Manager EMS Liaisons serves as a strategic leader in fostering relationships with EMS providers, expanding business development initiatives, and driving educational programs for both internal and external stakeholders.

This role builds upon the responsibilities of the EMS Liaison by providing a higher level of leadership, program development, and strategic oversight in EMS engagement. The EMS Liaisons Manager will work closely with hospital leadership, regional EMS agencies, and healthcare teams to optimize EMS integration, develop system-wide initiatives, and enhance operational efficiencies.

Key Responsibilities:

• Lead EMS business development efforts, identifying new opportunities for partnership growth and service expansion.
• Serve as the primary liaison between Emory Healthcare and EMS providers, ensuring strong relationships and seamless coordination.
• Oversee and enhance outreach programs that engage EMS providers, promote Emory Healthcare services, and strengthen referral networks.
• Develop and implement advanced EMS education initiatives, including leadership training, evidence-based best practices, and continuing education programs.
• Act as a subject matter expert on primary (911) EMS operations, advising hospital leadership on trends, opportunities, and system improvements Collect, analyze, and present EMS data to identify trends, improve efficiencies, and support decision-making.
• Develop and implement policies and procedures that enhance EMS-provider experience and operational effectiveness.
• Ensure compliance with state and federal EMS regulations and stay current with industry developments and best practices.
• Represent Emory Healthcare at regional and national EMS conferences, strengthening the organizations reputation and influence within the EMS community.

Qualifications & Experience:

• Education: Bachelors degree in healthcare administration, emergency management, nursing, paramedicine, business development, or a related field required. A masters degree is preferred.

Experience:

• Minimum of 5-7 years of experience in EMS and/or ED.
• Experience with business development, acute/critical care, and leadership experience preferred.
• Certifications: Current state licensure as a Paramedic and/or Registered Nurse (RN) preferred. Certified Emergency Medical Dispatcher (EMD) or equivalent experience in EMS coordination is a plus. 
• Skills & Competencies: Demonstrated leadership in EMS, relationship-building, and business development. Strong strategic thinking and decision-making abilities.  Expertise in EMS, patient transport, and regulatory compliance. Excellent communication, public speaking, and stakeholder engagement skills. Experience in analyzing and interpreting data for operational improvements. Advanced proficiency in healthcare transport software, electronic health records (EHR), and data analysis tools. Ability to lead cross-functional teams and collaborate across departments and external agencies.

JOIN OUR TEAM TODAY! Emory Healthcare (EHC), part of Emory University (EUV), is the most comprehensive academic health system in Georgia and the first and only in Georgia with a Magnet® designated ambulatory practice. We are made up of 11 hospitals-4 Magnet® designated, the Emory Clinic, and more than 425 provider locations. The Emory Healthcare Network, established in 2011, is the largest clinically integrated network in Georgia, with more than 3,450 physicians concentrating in 70 different subspecialties.

Emory is an equal opportunity employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law.

Emory Healthcare is committed to providing reasonable accommodations to qualified individuals with disabilities upon request. Please contact Emory Healthcare’s Human Resources at careers@emoryhealthcare.org. Please note that one week's advance notice is preferred.