Be inspired.  Be rewarded. Belong. At Emory Healthcare. 

At Emory Healthcare we fuel your professional journey with better benefits, valuable resources, ongoing mentorship and leadership programs for all types of jobs, and a supportive environment that enables you to reach new heights in your career and be what you want to be.  We provide: 

• Comprehensive health benefits that start day 1 
• Student Loan Repayment Assistance & Reimbursement Programs 
• Family-focused benefits  
• Wellness incentives 
• Ongoing mentorship, development, and leadership programs  
• And more  

RESPONSIBILITIES:

• Responsible for analyzing, trending, and presenting production metrics for Digital Pathology.
• Will analyze the Pathology Dashboards to identify opportunities to improve turnaround time (TAT) for Digital Imaging Techs.
• Master Trainer level understanding of these applications and their integration points to include knowledge of Sectra PACS, Epic Beaker AP, and AP workflows.
• Training of Digital Pathology staff on the use, preventative maintenance, and troubleshooting for scanners in Digital Pathology. 
• Leads validation efforts, develops testing scripts, and coordinates testing for new build or change requests for Digital Pathology. 5.
• Works with vendors and Laboratory Informatics on maintenance and troubleshooting for scanner issues.
• Resolve workflow issues at one or more EHC Pathology Department sites including: EUH, EUHM, EDH, ESJH, and EJCH.
• Engages with Pathology Faculty, AP Operational Leaders, and Beaker AP Clinical Applications Analysts and Manager to identify opportunities for enhancing EHC Pathology Services workflow.
• Regularly convenes with AP Operational leaders, Epic Beaker AP Leadership, Pathologists, and AP Expert Users to present findings and propose solutions for workflow improvement.
• Works with manager to formulate plan for professional development.
• Attends educational in-services as appropriate.
• Participates in professional activities and organizations to maintain knowledge of current trends, practices, and developments. 
• Create action plans to improve EHC Pathology Services workflow.
• Trained in EHC ServiceNow.
• Maintains accurate notes in ServiceNow and weekly work logs for reporting purposes.
• Coordinates with Epic Beaker AP team to resolve tickets that are a result of workflow issues and technical issues involving Sectra PACS for Digital Pathology.
• Employees will be responsible for responding to all logged tickets from EHC Digital Pathology Services within an established Service Level Agreements (SLA) in ServiceNow.
• Notifies Pathology and Epic Beaker AP leaders when issues have been identified and not resolved.
• Seeks input and recommendations from Pathology SMEs, Epic Beaker AP Analyst, Sectra admins.
• Stays informed on HIPAA, CAP, and other policies, ensuring compliance by reviewing documents and updating physicians on changes in departmental services or programs.
• May require occasional on-call responsibilities for nights, weekends, and holidays.

MINIMUM QUALIFICATIONS:

• High School diploma Experience: Three years of experience in Pathology services department with strong knowledge of Pathology workflow, Pathology modalities, and medical anatomy.
• PREFERRED QUALIFICATIONS: Education: Bachelor's degree in related field Experience:
• Experience in application systems/administration
  
  
  

Emory is an equal opportunity employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law.

Emory Healthcare is committed to providing reasonable accommodations to qualified individuals with disabilities upon request. Please contact Emory Healthcare’s Human Resources at careers@emoryhealthcare.org. Please note that one week's advance notice is preferred.