Be inspired.  Be rewarded. Belong. At Emory Healthcare. 

At Emory Healthcare we fuel your professional journey with better benefits, valuable resources, ongoing mentorship and leadership programs for all types of jobs, and a supportive environment that enables you to reach new heights in your career and be what you want to be.  We provide: 

• Comprehensive health benefits that start day 1 
• Student Loan Repayment Assistance & Reimbursement Programs 
• Family-focused benefits  
• Wellness incentives 
• Ongoing mentorship, development, and leadership programs  
• And more 

Work Location: Atlanta, GA

Additional Details:

RESPONSIBILITIES:

• Primary lead for the development and execution of complex application solutions and associated processes which directly and positively impact patient experience, clinical workflow, revenue, cash, &/or the business operations staff
• Deep understanding of application design and configurations to support operational needs
• Thorough understanding of how the application integrates with other related applications and best practices
• Subject matter expert in issue resolution specific to the application(s) and tools/processes used for issue resolution
• Will be expected to build, test, and promote various configuration to respective environments using approved change management processes, as well as provide seamless handoff to other analysts who may be assigned
• Work with informatics and operations to organize, facilitate, and summarize discovery meetings with senior level constituents and prepare comprehensive (verbal and written) recommendations to resolve complex business problems &/or to implement new process solutions
• Coordinate with Emory Digital application and technical teams to initiate and complete required technical and security reviews, as appropriate
• Must be able to successfully communicate and facilitate comprehensive review of materials with appropriate staff and senior leaders across multiple Emory Healthcare teams, as well as 3rd party vendors
• Represent the application teams and serve as a liaison between the application(s) and 3rd party vendors to negotiate and plan both small- and large-scale system integrations
• Have an understanding of FHIR and API technologies, as well as other integration languages supporting 3rd party requests for integration with the EMR and/or other applications
• Serve as most senior level Analyst supporting clinical &/or revenue cycle teams and assist respective Director to ensure analyst development plans are relevant and timely based on regular skills assessments
• Expected to be a mentor to Digital Applications Analysts through intentional, iterative, and content appropriate direct engagement in one to one &/or team settings
• Work with the Application Manager to anticipate resource requirements from other Emory Digital teams and create successful pathways for resource allocation
• Independently seek out improvement opportunities and work with organization Senior Leaders to prioritize and execute
• Ability to forecast needs of clinical, finance, &/or revenue cycle customers through meticulous monitoring of respective KPIs and evaluation of proposed solutions and tests of change
• Stay keenly abreast of respective industry and system trends as well as the application roadmaps to ensure awareness of future functionality and release information
• Responsible for generating awareness amongst other team members of trends and future functionality
• Active contributor to the Epic community and collaborate with peers at other institutions
• Ability to sustain a high level of autonomy and independence, while navigating and adhering to all Emory Digital policies and standards
• Champion high profile initiatives in partnership with assigned Project Managers/Program Managers
• Foster and maintain strong professional relationships with Senior Leaders across the organization

MINIMUM QUALIFICATIONS:

• Seven (7) years of experience in implementing technical requirements to support business applications as an Application Analyst
• OR a Bachelor's Degree and six (6) years of related experience
• Candidates with relevant IT, Epic, &/or Project Management certifications may be considered with references and demonstrated mastery of facilitating and implementing application solutions, within relevant digital spaces for a minimum of seven (7) years
• Epic certification in one application
• Epic certification in multiple applications preferred.

Supporting a diverse, equitable and inclusive culture.  Emory Healthcare (EHC) is dedicated to providing equal opportunities and access to all individuals regardless of race, color, religion, ethnic or national origin, gender, genetic information, age, disability, sexual orientation, gender identity, gender expression and/or veteran's status. EHC does not discriminate on the basis of any factor stated above or prohibited under applicable law. EHC respects, values, and celebrates the unique perspectives and backgrounds of all individuals. EHC aspires to create an environment of collaboration and true belonging for all our patients and team members.  Emory Healthcare (EHC) is committed to achieving a diverse workforce through equal opportunity and nondiscrimination policy in all aspects of employment including recruitment, hiring, promotions, transfers, discipline, terminations, wage and salary administration, benefits, and training. 

ACCOMMODATIONS: EHC will provide reasonable accommodation to qualified individuals with disabilities upon request. To request this document in an alternate format or to request a reasonable accommodation, please contact the Office of Diversity, Equity, and Inclusion.”  

PHYSICAL REQUIREMENTS: (Medium-Heavy) 36-75 lbs., 0-33% of the work day (occasionally); 20-35 lbs., 34-66% of the workday; (frequently); 10-20 lbs., 67-100% of the workday (constantly); Lifting 75 lbs. max; Carrying of objects up to 35 lbs.; Occasional to frequent standing & walking; Occasional sitting; Close eye work (computers, typing, reading, writing); Physical demands may vary depending on assigned work area and work tasks. 
 
ENVIRONMENTAL FACTORS: Factors affecting environmental conditions may vary depending on the assigned work area and tasks. Environmental exposures include, but are not limited to: Blood-borne pathogen exposure; Bio-hazardous waste Chemicals/gases/fumes/vapors; Communicable diseases; Electrical shock; Floor Surfaces; Hot/Cold Temperatures; Indoor/Outdoor conditions; Latex; Lighting; Patient care/handling injuries; Radiation; Shift work; Travel may be required; Use of personal protective equipment, including respirators; environmental conditions may vary depending on assigned work area and work tasks.