The team at Emory Healthcare makes a difference every day united by our purpose of Improving Lives and Providing Hope. Named one of Newsweek’s Top 100 Most Loved Workplacesand with the  most ANCC© Magnet designated facilities in Georgia, Emory Healthcare looks to create an unparalleled experience for our employees, our patients, and their families. One of the organization’s strategic plan pillars that help us achieve this purpose is centered on Emory Healthcare’s commitment to our people. Specifically, we are focused on building the Best Place to Work, Learn and Grow environment. Our vision is to become the industry leader, a premier academic system in the US that sets the standard for excellence in care delivery, innovation and education. This mission has grown in importance and complexity as a result of the significant post-pandemic healthcare industry disruption. We are faced with the challenge to scale up our best practices, innovate our processes, strengthen our seamless system alignment and build new skills and capabilities we need to strategically grow.

As part of this work, we are enhancing the new hire orientation experience and development opportunities for our teams, setting them up for success early on. In addition, we are developing a mechanism and tools to grow our leadership capabilities and enable strategic internal talent mobility. If professional challenges excite you, and you value the opportunity to create and build new learning solutions to enable business priorities, this role presents an unparalleled opportunity for impact of your work and expertise.

The Corporate Director Learning & Development- Executive Development and Business Programs role is part of the Emory Healthcare’s System Talent and Learning team and directly enables our commitment to build capability and grow talent internally. In addition, as our healthcare system grows and takes on new and innovative initiatives, the role will provide support in designing programs needed for these emerging needs. The role reports to the Vice President Talent, Learning & Culture and will be responsible for the Emory Healthcare executive development as well as other programs geared to support the business including the Emory Healthcare Patient Services Orientation (PSO).

This role requires a strong understanding of Emory Healthcare strategy, leadership competencies, and talent management philosophy. The director will work closely with top executives, HR teams, and external experts to create programs that align with Emory Healthcare’s goals and drive leadership excellence.

Areas for Highest Impact:

Executive Development Program Management

• Lead the design and execution of high-impact executive development programs that align with Emory Healthcare’s business objectives and leadership capabilities needed for increased effectiveness in current roles and accelerated readiness for future roles.
• Partner closely with the EHC Talent Management team in the design of customized development solutions based on the insights and capability needs identified through the EHC annual Talent Review process
• Design curriculum for executives focusing on leadership skills, strategic thinking, business acumen, innovation, change management, executive presence.
• Maintain program schedules, manage logistics, and ensure smooth program delivery.
• Own reporting for assigned programs to measure progress and impact of the sessions with desired outcomes and ensure that continuous improvements are made.
• Monitor, review and conduct program evaluations to measure effectiveness, training impact, ROI/costs, and compile training progress reports.
• Own communications strategy to drive awareness and support of the programs at the executive leadership level
• Stay updated on leadership development trends, innovative learning technologies, and best practices in executive education.
• Benchmark programs against industry standards to ensure competitive offerings.

Patient Service Orientation (PSO) Program Support

• Oversee the development of a redesign of current Patient PSO orientation, professional skills and leadership development for clinical/patient facing leaders are achieved.
• Support the clinical teams with their emerging needs for business acumen skills and capabilities. Work closely with Clinical and nursing SME’s to design relevant, current and industry-leading content, prepare faculty for each program section.
• Support PSO dedicated team and remove any barriers to ensure high quality and consistency of the PSO experience for our new hires
• Work with HRBP’s, nursing and clinical leaders, business stakeholders to ensure we deliver relevant, meaningful and practical learning solutions at scale.

Emerging Business Needs Programs

• Identify, develop and deploy strategic programs that address evolving business needs for new skills and capabilities
• Facilitate cross-functional meetings to ensure alignment between departments on program objectives, resources, and timelines.
• Consult business leaders to define training needs aligned with business strategies and build connections with stakeholders across teams to develop the best learning solutions
• Leverage high instructional design expertise to develop custom-built content or adapt external experts’ methodology and tools to best meet EHC needs

Advanced Facilitation

• Facilitate high quality programs using various forms and formats including group discussion, lecture, simulations, videos and platforms to support virtual and in-person learning
• Partner with SME’s and faculty experts to prepare them for their program content sections, ensure engaging and impactful learning experience for our participants
• Maintain regular cadence of incorporating program feedback and changes in the business to update content timely

Instructional Design

• Support a team of instructional designers owning content creation for all Talent and Learning programs including in-person, virtually facilitated and e-learning formats
• Develop a balanced mechanism to meet all instructional design needs of the department with consistency and prioritization based on timing and business impact
• Deploy ADDIE methodology to ensure high quality of learning content for internally developed programs, e-learnings and workshops

Skills and Experience Requirements

• Strategic thinking and alignment with organizational goals.
• Executive presence and ability to interact with top leadership.
• Strong facilitation, coaching, and consulting skills.
• Analytical mindset to assess program effectiveness and ROI.
• Leadership and team management experience.
• Strong experience partnering and stakeholder engagement
• Effective project management skills; organized and detail-oriented
• Strong communication skills; ability to effectively present learning analytics and qualitative insights concisely to leadership
• Innovative thinking and proven ability to research innovative learning and development practices and tools to continuously enrich and enhance Emory Healthcare learning and development practice
• Tolerance for ambiguity and the ability to adapt to changing business needs
• Customer centricity and ability to build strong working relationships with internal and external partners
• Strong problem-solving capabilities
• This is a Hybrid role. Ability to travel to Emory Healthcare locations in the Atlanta area and deliver in-person programs is required
• Master’s or PhD Degree in Education, Industrial Psychology or related field preferred;

Supporting a diverse, equitable and inclusive culture.  Emory Healthcare (EHC) is dedicated to providing equal opportunities and access to all individuals regardless of race, color, religion, ethnic or national origin, gender, genetic information, age, disability, sexual orientation, gender identity, gender expression and/or veteran's status. EHC does not discriminate on the basis of any factor stated above or prohibited under applicable law. EHC respects, values, and celebrates the unique perspectives and backgrounds of all individuals. EHC aspires to create an environment of collaboration and true belonging for all our patients and team members.  Emory Healthcare (EHC) is committed to achieving a diverse workforce through equal opportunity and nondiscrimination policy in all aspects of employment including recruitment, hiring, promotions, transfers, discipline, terminations, wage and salary administration, benefits, and training.