Be inspired.  Be rewarded. Belong. At Emory Healthcare. 

At Emory Healthcare we fuel your professional journey with better benefits, valuable resources, ongoing mentorship and leadership programs for all types of jobs, and a supportive environment that enables you to reach new heights in your career and be what you want to be.  We provide: 

• Comprehensive health benefits that start day 1 
• Student Loan Repayment Assistance & Reimbursement Programs 
• Family-focused benefits  
• Wellness incentives 
• Ongoing mentorship, development, and leadership programs  
• And more  

Work Location: Atlanta, GA (Local Hybrid: onsite twice weekly, Northlake) 

Highly Preferred Qualifications: Healthcare experience, Revenue Cycle training, Project Management Skills, Independent Worker 

RESPONSIBILITIES:

• This position supports and coordinates Emory Healthcare revenue cycle functions that include financial clearance, charge capture, billing, coding, follow-up, denial management, and customer service aligning them with best-in-class performance metrics in specific categories of revenue cycle (productivity, compliance, accuracy, effectiveness, and efficiency)
• Assists in identifying, designing and developing and supporting delivery of non-foundational Emory specific training, readiness and change management solutions being delivered by Super User Leads and Epic Trainers
• Learns new functionality/enhancements and consults with application coordinators, application managers, any applicable 3rd party application vendors, the training managers, and super user leads to design, develop and support the delivery of training, readiness program and change management solution(s) for the roles in their application(s)
• Partners with Operations, Super User Leads, Informatics and IS on the workflow and training implications of system releases
• Proactively identifies ongoing training needs for their applications/training tracks. Maintains expertise in both Epic foundation workflows as well as Emory specific workflows related to the application(s) they support
• Assists in developing training, readiness and change management strategies to ensure that systems projects meet business objectives and requirements
• Rounds in operational areas to analyze how Healthcare IT systems are being applied and utilized in their work areas
• Recommends improvement projects based on a root cause analysis when their area is having a problem
• Provides input into departmental goals and objectives
• Attends meetings of professional, civic and service organizations
• Participates in workflow, integration and End User Acceptance testing
• Performs other related duties as required

MINIMUM QUALIFICATIONS:

• Bachelors preferred
• Two years of experience in designing, developing and implementing training, readiness and change management solutions as it relates to teammates' adoption and effective use of healthcare IT and EMR
• Or three years relevant experience
• Combination of education and experience will be considered in lieu of degree

Supporting a diverse, equitable and inclusive culture.  Emory Healthcare (EHC) is dedicated to providing equal opportunities and access to all individuals regardless of race, color, religion, ethnic or national origin, gender, genetic information, age, disability, sexual orientation, gender identity, gender expression and/or veteran's status. EHC does not discriminate on the basis of any factor stated above or prohibited under applicable law. EHC respects, values, and celebrates the unique perspectives and backgrounds of all individuals. EHC aspires to create an environment of collaboration and true belonging for all our patients and team members.  Emory Healthcare (EHC) is committed to achieving a diverse workforce through equal opportunity and nondiscrimination policy in all aspects of employment including recruitment, hiring, promotions, transfers, discipline, terminations, wage and salary administration, benefits, and training. 

ACCOMMODATIONS: EHC will provide reasonable accommodation to qualified individuals with disabilities upon request. To request this document in an alternate format or to request a reasonable accommodation, please contact the Office of Diversity, Equity, and Inclusion.”  

PHYSICAL REQUIREMENTS: (Medium-Heavy) 36-75 lbs., 0-33% of the work day (occasionally); 20-35 lbs., 34-66% of the workday; (frequently); 10-20 lbs., 67-100% of the workday (constantly); Lifting 75 lbs. max; Carrying of objects up to 35 lbs.; Occasional to frequent standing & walking; Occasional sitting; Close eye work (computers, typing, reading, writing); Physical demands may vary depending on assigned work area and work tasks. 
 
ENVIRONMENTAL FACTORS: Factors affecting environmental conditions may vary depending on the assigned work area and tasks. Environmental exposures include, but are not limited to: Blood-borne pathogen exposure; Bio-hazardous waste Chemicals/gases/fumes/vapors; Communicable diseases; Electrical shock; Floor Surfaces; Hot/Cold Temperatures; Indoor/Outdoor conditions; Latex; Lighting; Patient care/handling injuries; Radiation; Shift work; Travel may be required; Use of personal protective equipment, including respirators; environmental conditions may vary depending on assigned work area and work tasks.